SHIPPING AND DELIVERY
All domestic shipping usually takes between 2-5 days and up to 8 working days for international purchases.
Please note that during times of high traffic, such as public holidays, there may be slightly longer delivery times.
All items (national and international) are shipped standard through the Royal Mail or DHL delivery service.
You can email to arrange guaranteed next day delivary on any UK orders made before 12pm Monday to Friday. The costs of shipping varies depending on item size and weight. We will email you back the cost of having your item shipped with a tracking number & guaranteed next day delivary.
WORLD WIDE DELIVERY TIMES
WILL I BE CHARGED CUSTOMS AND IMPORT DUTIES?
Unfortunatley orders over £50 / EUR60 / $65 can incur customs or import tax charges in some countries, this is more likly in canada where customs duties are applied on all clothing imports above $30.
If your parcel does incur customs taxes or duty it's up to the buyer to cover these costs. Unfortunately, as these charges differ from country to country we are unable to directly advise on what these might be.
By law, all items must be declared at their full price and we cannot alter the amount to decrease any custom fees.
In the unlikely event that you wish to refuse your delivery, the buyer may still be held responsible for the original customs fees or import duties and the cost of returning the package to us. We regret that we can only refund the value of the order minus any fees we are charged upon return of the item. Additionally if a delivery is refused by the buyer then, Riviera Life cannot be held liable for any loss or damage incurred by the order during its transit back to us.